To light your incense stick, follow these simple steps:

1. Place the stick in the holder.
   
2. Light the very tip and allow the flame to rise briefly.
   
3. Extinguish it by softly pinching the flame with your fingers —
   the heat is minimal and fades instantly; this is the traditional way to begin the ritual.
   
4. A quiet ember will remain, releasing a slow, steady trail of smoke.
   
5. Let the moment slow. The atmosphere will shift naturally.
   

You don’t need to do much — just allow the space to shift. With each breath, the air changes a little. The ritual is simple, but the atmosphere it creates is anything.

*Always burn in a ventilated space, and never leave incense unattended.

Most incense on the market is made with essential oils, synthetic perfumes, or chemical binders, often designed to be bold, sweet, or immediately noticeable.

Ours is different. We craft incense the traditional way: 100% natural, handmade in Osaka, using only raw woods, resins, and plant powders. No oils, no synthetics. Each blend is inspired by ancient Chinese herbal wisdom, not just for fragrance, but for the way scent can support the body’s rhythm and the mind’s stillness. It doesn’t fill the room. It shapes the air, slowly, like something quietly unfolding in the background of your day.

Our scent profiles are layered and meditative, never perfumey or overwhelming. Each formula is grounded in precious woods like agarwood and sandalwood, blended with earthy herbs and soft, resinous notes. The aroma doesn’t rush, it unfolds slowly, inviting stillness, attention, and presence. It’s the kind of scent you don’t just notice - you feel it. Once you’ve burned it, you’ll find yourself reaching for it again, not out of habit, but because it quietly becomes part of how your space breathes.

Our incense is handcrafted in Osaka, Japan, using traditional Japanese techniques, finely milling raw materials, shaping them by hand, and allowing them to dry naturally without synthetic additives. While the craftsmanship is rooted in Japan, the spirit of our incense draws deeply from Chinese herbal tradition. Some of our blends incorporate traditional Chinese botanicals. Not for scent alone, but for the way they anchor emotion, and evoke presence. It’s a quiet meeting point between two cultures - where method meets meaning.

Absolutely. Our incense is gentle on the senses, clean-burning, and designed to accompany your everyday rituals - whether it’s meditation, slow mornings with tea, reading before bed, or just taking a quiet breath between hours. But beyond routine, it’s also about creating space, for stillness, clarity, or just a moment that feels your own. You don’t have to wait for the right mood to burn it. Burning it is how the mood begins.

Yes - Our incense is made entirely from natural, plant-based materials like finely milled woods, herbs, and resins. We don’t use essential oils, synthetic fragrances, or chemical binders, ever. No shortcuts, no hidden additives, just clean ingredients that burn quietly and safely.

Not quite. Many incense sticks on the market are made with synthetic fragrances, essential oils, or even chemical binders - designed more for strong scent throw than for purity or balance. Ours are different. We use only raw, plant-based materials: woods, herbs, resins, with no oils, no additives and no shortcuts. It’s not just about what’s in it - it’s about what’s not. The result is a quieter, cleaner scent, one that stays close to the earth and closer to you.

No. We use zero essential oils and no synthetic fragrance. Our incense is made using a traditional method that relies solely on powdered natural materials, such as wood, herbs, and resins - bound with natural plant-based adhesives. This results in a clean, subtle burn that allows the raw materials to speak for themselves.

No. We never test our products on animals. All our fragrances and ingredients are developed without any animal testing, and we do not use any animal-derived ingredients. Our incense is 100% cruelty-free and vegan.

Yes. All of our products are completely vegan and plant-based. We do not use any animal-derived ingredients in our incense or any other items. You can enjoy our scents knowing they are both vegan and cruelty-free.

No – our incense sticks are designed to produce minimal smoke while still delivering a rich, long-lasting fragrance. The low-smoke formulation ensures a pleasant experience that won’t overwhelm your space or your senses.

To preserve their fragrance, store incense sticks in a cool, dry place away from direct sunlight and moisture. Keeping them in an airtight container or sealed bag will help maintain their aroma and quality for longer.

Yes. Our incense sticks are made with all-natural ingredients and contain no toxic chemicals, so they are generally safe to use around pets. However, we recommend burning incense in a well-ventilated area and keeping it out of direct reach of curious pets. This ensures your pets stay comfortable and safe while you enjoy the fragrance.

Rushie Lifestyle accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout including Visa, Mastercard and American Express.
• Apple Pay, Google Pay, Union Pay & Shop Pay
• Paypal

Please note that your billing address must match the address on your credit card statement or payment account.

We don’t offer instalment plans at the moment - all purchases are paid in full at checkout. We appreciate your understanding, and hope our incense brings something quietly meaningful into your space.

We sure do, you can buy them here.

Just click on the product or collection of your choice, click the 'ADD TO CART' button to add it to your cart and this will show up in the right hand corner of the website.

1. Click 'checkout' in the cart to start the process of payment selection.
2. You can now leave special instructions or change the quantity you need, or add any discount codes or gift cards in the cart, before proceeding. (Or on the checkout page for some customers.)
3. Next click 'CHECKOUT' to be taken to the payment page.
4. Enter your personal details and delivery address and choose a shipping option.
5. Finally Choose a Payment Option then push "Complete Order." You will be notified via email with an attached pdf receipt.

When you checkout you are directed to Shopify secure payment gateway where you can enter your credit card or payment details safely.

If you have an account with us, you can log in and view your order status on your account page. We also send email updates: you’ll receive a confirmation when your order is placed and another notification when it ships (with tracking information).

Once an order is submitted, we process it quickly, so we are usually unable to change or cancel it. Please double-check your order details (like shipping address and items) before finalizing the purchase. If you have an urgent correction, contact us as soon as possible and we’ll do our best to assist, but we cannot guarantee changes after the order is confirmed.

To make sure you receive a fair price for shipping, all rates will be shown at checkout, depending on what your buying and your delivery location.

We offer a flat rate International and Domestic Hong Kong rate for $12.

Plus Free Shipping on orders $129+

If you're address does not provide you with a shipping rate option, please contact us for a quote.

We typically process and ship orders within 3– business days. Once shipped, delivery times depend on your location. For most U.S. destinations. Standard shipping usually takes about 12–15 business days. International shipping times will vary by country (usually anywhere from 1–3 weeks depending on customs and local postal services).

Yes. We ship to most international destinations. A flat rate Shipping fee of $12 applies and any applicable duties will be calculated at checkout. If you have any questions about shipping to your specific country, feel free to contact us.

We offer Free Standard International and Domestic Shipping on orders $129+

Orders below $129, will incur a flat shipping rate of $12 at checkout.

Once your order ships, we will email you a shipping confirmation that includes a tracking number and link. You can use that information to follow the delivery progress of your package. If you created an account during checkout, you can also log in and check the My Orders section for tracking updates.

First, check the tracking information from your shipping confirmation email to see the package’s status. Sometimes deliveries can be delayed or a delivery attempt might have been made. If the tracking shows that your package was delivered but you haven’t received it (or if it’s significantly delayed without updates), please contact the shipping carrier for more information. You can also reach out to our customer support with your order details – we’ll help investigate the issue and ensure you receive your order.

If you’re not completely satisfied with your purchase, you can request a return or exchange. Please contact us within 15 days of receiving your order and provide your order number and details. To be eligible for a return, items must be unused and in their original packaging. We’ll guide you through the process once you get in touch. (Note: Customers are responsible for return shipping costs, and certain items—like final sale or used products—may not be returnable.)

If your order arrives damaged or incorrect, we’re here to help make it right. Please contact our customer service team or email us directly at hello@rushielifestyle.com, as soon as possible (ideally within a few days of delivery) with your order number and photos of the damaged or wrong items. We can arrange a replacement or a refund for you. Your satisfaction is our priority and we apologize for any inconvenience.

Please reach out on our contact page or email us directly at: hello@rushielifestyle.com. we'd love to help you out.